Microsoft Office Outlook 2007
Symptoms
When you try to open a file that has the .eml file name extension, the file does not open in Microsoft Office Outlook 2007. Maar, this file opens in Outlook Express, in Windows Mail, and in Internet Explorer.
Resolution
How to obtain the hotfix
This issue is fixed in the Outlook 2007 post-Service Pack 1 hotfix package that is dated September 24, 2008. For more information, check the following article number to view the article in the Microsoft Knowledge Base: 957909 Description of the Outlook 2007 post-Service Pack 1 hotfix package: September 24, 2008
How to enable the hotfix
Important This section, method, or task contains steps that tell you how to modify the registry. Maar, serious problems might occur if you modify the registry incorrectly. Dus, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, check the following article number to view the article in the Microsoft Knowledge Base: 322756 How to back up and restore the registry in Windows
To have Microsoft activate this hotfix for you, go to the “Fix it for me” section. If you prefer to activate this hotfix yourself, go to the “Let me fix it myself” section.
Fix it for me
To fix this problem automatically, klik op die Laai af button or link. Then click Loop In die File Download dialog box, and follow the steps in the Fix it wizard.
Notas
- This wizard may be in English only. Maar, the automatic fix also works for other language versions of Windows.
- If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.
Then, go to the “Did this fix the problem?” section.
Let me fix it myself
To activate this hotfix, volg hierdie stappe:
- Close Outlook 2007.
- Start Registry Editor
- In Windows Vista, klik Begin
If you are prompted for an administrator password or confirmation, type your password, or click Continue. - In Windows XP, klik Begin, klik Loop, type regedit in the Oop boks, en klik Oukei.
- In Windows Vista, klik Begin
- Locate and then click to select the following registry subkey:HKEY_CLASSES_ROOT\Microsoft Internet Mail Message\shell\open\command
- Right-click (verstek), en klik Modify.
- tipe “%ProgramFiles%\Microsoft Office\Office12\OUTLOOK.EXE” /EML “%1”, en klik Oukei.
- Op die Lêer spyskaart, klik uitgang to quit Registry Editor.
After you apply this hotfix package, you can also open the .eml file by following these steps. Note You do not have to implement the previous registry data if you use the following command-line to open .eml files.
- Open a Command Prompt window.
- In Windows Vista, klik Begin
If you are prompted for an administrator password or confirmation, type your password, or click Continue. - In Windows XP, klik Begin, klik Loop, type cmd in the Oop boks, en klik Oukei.
- In Windows Vista, klik Begin
- tipe “%ProgramFiles%\Microsoft Office\Office12\OUTLOOK.EXE” /EML “<PathToEmlFile>“, and then press ENTER.
Windows Vista
- Klik Begin
- in die Oop boks, type cmd, en klik Oukei.
If you are prompted for an administrator password or confirmation, type your password, or click Continue. - tipe “%ProgramFiles%\Microsoft Office\Office12\OUTLOOK.EXE” /EML “<PathToEmlFile>“, and then press ENTER.
Did this fix the problem?
- Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, jy kan contact Microsoft support.
- We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the “Fix it for me” blog or send us an email message.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the “Applies to” section.